curl --request GET \
--url https://api.quivo.co/customerInquiries/{customerInquiryId}import requests
url = "https://api.quivo.co/customerInquiries/{customerInquiryId}"
response = requests.get(url)
print(response.text)const options = {method: 'GET'};
fetch('https://api.quivo.co/customerInquiries/{customerInquiryId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.quivo.co/customerInquiries/{customerInquiryId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.quivo.co/customerInquiries/{customerInquiryId}"
req, _ := http.NewRequest("GET", url, nil)
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.quivo.co/customerInquiries/{customerInquiryId}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.quivo.co/customerInquiries/{customerInquiryId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body{
"subject": "<string>",
"sellerId": 123,
"warehouseId": 123,
"topic": "ONBOARDING",
"category": "INBOUND",
"subCategory": "FULFILMENT_WAREHOUSE",
"parentInquiryId": 123,
"metaInfo": {},
"messages": [
{
"category": "RATING_MESSAGE",
"created": "2023-11-07T05:31:56Z",
"postedAt": "2023-11-07T05:31:56Z",
"userEmail": "<string>",
"username": "<string>",
"fullName": "<string>",
"metaInfo": {},
"attachments": [
{
"uuid": "<string>",
"url": {
"link": "<string>"
},
"filename": "<string>"
}
],
"message": "<string>"
}
],
"id": 123,
"created": "2023-11-07T05:31:56Z",
"status": "WITH_YOU",
"caseNumber": "<string>",
"resolvedAt": "2023-11-07T05:31:56Z",
"currentRating": 123,
"resolvedBy": "LOGSTA"
}Get customer inquiry
Get single customer inquiry by its ID.
curl --request GET \
--url https://api.quivo.co/customerInquiries/{customerInquiryId}import requests
url = "https://api.quivo.co/customerInquiries/{customerInquiryId}"
response = requests.get(url)
print(response.text)const options = {method: 'GET'};
fetch('https://api.quivo.co/customerInquiries/{customerInquiryId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.quivo.co/customerInquiries/{customerInquiryId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.quivo.co/customerInquiries/{customerInquiryId}"
req, _ := http.NewRequest("GET", url, nil)
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.quivo.co/customerInquiries/{customerInquiryId}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.quivo.co/customerInquiries/{customerInquiryId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body{
"subject": "<string>",
"sellerId": 123,
"warehouseId": 123,
"topic": "ONBOARDING",
"category": "INBOUND",
"subCategory": "FULFILMENT_WAREHOUSE",
"parentInquiryId": 123,
"metaInfo": {},
"messages": [
{
"category": "RATING_MESSAGE",
"created": "2023-11-07T05:31:56Z",
"postedAt": "2023-11-07T05:31:56Z",
"userEmail": "<string>",
"username": "<string>",
"fullName": "<string>",
"metaInfo": {},
"attachments": [
{
"uuid": "<string>",
"url": {
"link": "<string>"
},
"filename": "<string>"
}
],
"message": "<string>"
}
],
"id": 123,
"created": "2023-11-07T05:31:56Z",
"status": "WITH_YOU",
"caseNumber": "<string>",
"resolvedAt": "2023-11-07T05:31:56Z",
"currentRating": 123,
"resolvedBy": "LOGSTA"
}Path Parameters
The unique identifier for a customer inquiry or support ticket.
Response
Returns the customer inquiry details including messages and current status.
Complete customer inquiry or support ticket information. Contains inquiry details, messages, attachments, ratings, and status.
The subject of the Customer Inquiry.
The seller which initiated Customer Inquiry.
The warehouse associated to the Customer Inquiry.
The topic of the Customer Inquiry.
ONBOARDING, FULFILMENT, SERVICE, ACCOUNTING, TECH_IT, MISCELLANEOUS_OTHER, REPORTS The category of the Customer Inquiry.
INBOUND, PICKING_AND_PACKING, SHIPMENT_AND_OUTBOUND, ARTICLES_ITEMS_IN_ORDER, DAMAGES, RETURNS, STOCK_DISCREPANCIES, CARRIER_PICKUPS, TRACKING_NUMBERS, MISCELLANEOUS_OTHER_FULFILLMENT, CARRIERS, INVESTIGATIONS, ACCOUNT_DETAILS_CHANGES, MAPPING_BUNDLES_FULFILMENT_PLANS, MISCELLANEOUS_OTHER_SERVICE, KEY_ACCOUNTS, NEW_SHOP, INVOICE_ENQUIRIES, REFUNDS_CREDIT_NOTES, SERVICE_REPORT_ENQUIRIES, SURCHARGES, INSURANCE_CUSTOMS, DUNNING, CARRIER_RELATED_CHARGES, CUSTOMS, ONBOARDING_FEE, DOUBLE_CHARGES_TRANSFERS, PAYMENT_METHODS, SEPA, PAYMENT_CONFIRMATIONS, SPECIAL_REQUESTS, MISCELLANEOUS_OTHER_ACCOUNTING, SYSTEM_ERRORS, SHOP_INTEGRATION, ADDING_USERS, CHANGES_IN_CONNECTOR_ACCOUNT, API_KEY_ROTATION, MISCELLANEOUS_OTHER_TECH_IT, SALES_ENQUIRY, TRANSPORT_ENQUIRY, ACCOUNT_DETAILS_CHANGE, MAPPING_BUNDLE_FULFILMENT_PLAN, CONTACTED_SALES_INSTEAD_OF_SERVICE, KEY_ACCOUNT, MISCELLANEOUS_OTHER, ONBOARDING_SELF_SIGNUP, OTHER_ONBOARDING_ISSUES, ARTICLE_WEIGHT_REPORT, CARTONAGE_REPORT, RETURNS_REPORT, BUNDLE_REPORT The sub category of the Customer Inquiry.
FULFILMENT_WAREHOUSE, INSURANCE, CUSTOMS, LOST_ITEMS, DAMAGES, CARRIER_DISPUTES, MISCELLANEOUS_OTHER, SHIPPING_PRICES, OTHER_CHARGES The Customer Inquiry on which this Customer Inquiry is based.
This field is optional.
Additional information for the Customer Inquiry.
This field is optional.
Show child attributes
Show child attributes
Message content
Show child attributes
Show child attributes
The unique identifier for the id
Timestamp when the item was created
The current status of the item
WITH_YOU, WITH_LOGSTA, RESOLVED Number value
The resolved at timestamp
The current rating numeric value
The resolved by. Possible values: LOGSTA, CLIENT
LOGSTA, CLIENT