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This concept page explains how to access The Connector, understand your credentials, find your Seller ID, and choose the right environment before building with the Quivo API. For step-by-step authentication, see the Make your first API call tutorial.

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Prerequisites

Before you start, make sure you have:
  • Merchant account: Provisioned by Quivo.
  • Connector Web App access: Ability to sign in to The Connector.
  • API credential: A client ID and client secret. An Account Admin creates it in The Connector.
  • Seller ID: Your merchant identifier needed for API operations.
If you need a merchant account or Connector access, contact Quivo support.

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Access The Connector

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Credential model

  • API credential: A client ID (it starts with qak_) and a client secret. Your integration uses it to get access tokens. It is not a Connector user login.
  • Access token: Obtained via POST /v2/oauth2/token; valid for one hour. Send it in the Authorization: Bearer header on every call to /v2/....
  • No API key: With an API credential you do not send an X-Api-Key header.
Integrations that sign in through POST /login with a Connector username, password and the X-Api-Key header still work. This method is deprecated and works until 31 January 2027. From 1 February 2027, integrations need an API credential. See Migrate to OAuth 2.0 API credentials. For authentication flows and header examples, see the Authentication guide.

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Getting an API credential

  • An Account Admin creates API credentials for their sellers in The Connector, under Admin › API Credentials. No approval from Quivo is needed.
  • The separate How-To guide, Create an API credential, covers creating, rotating and revoking credentials step by step.

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Find your Seller ID

  • Your Seller ID uniquely scopes API operations to your merchant account.
  • Retrieve it via the GET /sellers endpoint after you have an access token.

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Choose your environment

  • Use the correct ${BASE_URL} configured for your account:
    • Production: https://api.quivo.co
    • Sandbox: https://api-sandbox.quivo.co
  • Keep base URLs, API credentials, and access tokens separate per environment. A credential belongs to one environment.

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Where to go next

Make your first API call

Learn how to authenticate and make your first API call to verify your setup.

Send Inventory

Send your products to Quivo warehouses to make them available for fulfillment.