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GET
/
customerInquiries
List customer inquirys
curl --request GET \
  --url https://api.quivo.co/customerInquiries
[
  {
    "subject": "<string>",
    "sellerId": 123,
    "warehouseId": 123,
    "topic": "ONBOARDING",
    "category": "INBOUND",
    "subCategory": "FULFILMENT_WAREHOUSE",
    "id": 123,
    "status": "WITH_YOU",
    "created": "2023-11-07T05:31:56Z",
    "resolvedAt": "2023-11-07T05:31:56Z",
    "resolvedBy": "LOGSTA",
    "username": "<string>",
    "userEmail": "<string>",
    "sort": {
      "short": true,
      "nodeType": "ARRAY",
      "float": true,
      "binary": true,
      "number": true,
      "integralNumber": true,
      "boolean": true,
      "double": true,
      "long": true,
      "int": true,
      "valueNode": true,
      "containerNode": true,
      "missingNode": true,
      "object": true,
      "pojo": true,
      "floatingPointNumber": true,
      "bigDecimal": true,
      "bigInteger": true,
      "textual": true,
      "array": true,
      "null": true
    }
  }
]

Query Parameters

​
query
string

Search query string used to filter results. This field supports specific syntax for filtering across multiple fields.

​
sort
string

Optional sorting criteria for the results. Format is typically 'field:direction' (e.g., 'created:desc').

​
page
integer<int64>

The page number to retrieve when using offset-based pagination. Ignored if 'searchAfter' is provided.

​
searchAfter
string

Used for cursor-based pagination. Pass the 'sort' key value from the last item of the previous page to retrieve the next set of results efficiently. Overrides 'page'.

​
pageSize
integer<int64>

The maximum number of items to return per page. Used for both offset and cursor-based pagination.

Response

Returns an array of customer inquiry summaries with status and inquiry details.

​
subject
string
required

The subject of the Customer Inquiry.

​
sellerId
integer<int64>
required

The seller which initiated Customer Inquiry.

​
warehouseId
integer<int64>
required

The warehouse associated to the Customer Inquiry.

​
topic
enum<string>

The topic of the Customer Inquiry.

Available options:
ONBOARDING,
FULFILMENT,
SERVICE,
ACCOUNTING,
TECH_IT,
MISCELLANEOUS_OTHER,
REPORTS
​
category
enum<string>

The category of the Customer Inquiry.

Available options:
INBOUND,
PICKING_AND_PACKING,
SHIPMENT_AND_OUTBOUND,
ARTICLES_ITEMS_IN_ORDER,
DAMAGES,
RETURNS,
STOCK_DISCREPANCIES,
CARRIER_PICKUPS,
TRACKING_NUMBERS,
MISCELLANEOUS_OTHER_FULFILLMENT,
CARRIERS,
INVESTIGATIONS,
ACCOUNT_DETAILS_CHANGES,
MAPPING_BUNDLES_FULFILMENT_PLANS,
MISCELLANEOUS_OTHER_SERVICE,
KEY_ACCOUNTS,
NEW_SHOP,
INVOICE_ENQUIRIES,
REFUNDS_CREDIT_NOTES,
SERVICE_REPORT_ENQUIRIES,
SURCHARGES,
INSURANCE_CUSTOMS,
DUNNING,
CARRIER_RELATED_CHARGES,
CUSTOMS,
ONBOARDING_FEE,
DOUBLE_CHARGES_TRANSFERS,
PAYMENT_METHODS,
SEPA,
PAYMENT_CONFIRMATIONS,
SPECIAL_REQUESTS,
MISCELLANEOUS_OTHER_ACCOUNTING,
SYSTEM_ERRORS,
SHOP_INTEGRATION,
ADDING_USERS,
CHANGES_IN_CONNECTOR_ACCOUNT,
API_KEY_ROTATION,
MISCELLANEOUS_OTHER_TECH_IT,
SALES_ENQUIRY,
TRANSPORT_ENQUIRY,
ACCOUNT_DETAILS_CHANGE,
MAPPING_BUNDLE_FULFILMENT_PLAN,
CONTACTED_SALES_INSTEAD_OF_SERVICE,
KEY_ACCOUNT,
MISCELLANEOUS_OTHER,
ONBOARDING_SELF_SIGNUP,
OTHER_ONBOARDING_ISSUES,
ARTICLE_WEIGHT_REPORT,
CARTONAGE_REPORT,
RETURNS_REPORT,
BUNDLE_REPORT
​
subCategory
enum<string>

The sub category of the Customer Inquiry.

Available options:
FULFILMENT_WAREHOUSE,
INSURANCE,
CUSTOMS,
LOST_ITEMS,
DAMAGES,
CARRIER_DISPUTES,
MISCELLANEOUS_OTHER,
SHIPPING_PRICES,
OTHER_CHARGES
​
id
integer<int64>

The unique identifier for the id

​
status
enum<string>

The current status of the item

Available options:
WITH_YOU,
WITH_LOGSTA,
RESOLVED
​
created
string<date-time>

Timestamp when the item was created

​
resolvedAt
string<date-time>

The resolved at timestamp

​
resolvedBy
enum<string>

The resolved by. Possible values: LOGSTA, CLIENT

Available options:
LOGSTA,
CLIENT
​
username
string

The name of the user

​
userEmail
string

Email address

​
sort
object

The